Delivery and Returns

Delivery
 
Delivery can be made to any address as long as it is within our delivery area.
 
The delivery charge is included in the cost of you order, the amount included is £4 to all addresses within our delivery area
 
We reserve the right to charge more if we accept a delivery outside our delivery area, please contact us for a quote.
 
We accept deliveries to Worthing Crematorium and to Funeral Directors in Worthing but not to other addresses in Worthing. The delivery charge is still £4 [included in cost of flowers] but we have a minimum order value of £40.
 
All deliveries are made by our own transport and are generally made between 9am and 6pm, 7 days a week. Please specify if you would like a AM or PM delivery and we will do our best to oblige.
 
Whilst every effort will be made to keep to a delivery date and time Village Nurseries shall not be held liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly out of failure to meet any estimated delivery date.
 
The risk in the goods shall pass from the company to the customer upon delivery of such goods to the customer.
 
Deliveries will be attempted at your requested time and date if the recipient is not in we will leave a card stating that we have attempted to make a a delivery. We will probably return the delivery to the Nurseries or we may leave the delivery with a neighbor or even in a well sheltered location such as a porch or shed. 
 
Force Majeure
 
Village Nurseries shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstances beyond its reasonable control.
 
Returns
 
If you need to return a product purchased from Village Nurseries then you have 7 days to do so.
 
You will be offered a replacement at no extra cost or a full refund.
 
Please contact us if you have any problems with you flowers or plants supplied.
 
Cancellation of Orders
 
You are able to cancel your order prior to delivery with no cost penalty incurred and full credit of your account if monies have already been taken.
 
Please ring us on 01798 813040 if you need to cancel an order.